About Intercom
Intercom is a chat tool
Pricing Page Breakdown
- What I like:
- Social proof and secondary CTA to chat with a human below the fold
- Opportunities:
- They don’t actually share pricing
- No FAQ below the fold
- Compare features opens in a modal, I’d prefer to have that below the fold
| Breakdown Date | March 29, 2022 |
| Company | Intercom |
| Company Category | Product-led growth |
| Customer Type | SMB, Mid-market, Enterprise |
| Business Model | Free trial |
| Pricing Strategy | Variable |
| Pricing Structure | A la carte |
| # of Packages | 5 with 3 add ons |
| Best Practices | Social proof and secondary CTA to chat with a human below the fold |
| Rating | 0 parrots |