How Slack prices for the prosumer market

About Slack

Slack is a communication tool.

Pricing Page Breakdown

  • What I like:
    • Below the fold is pretty good by having package comparison, FAQ, social proof, secondary CTA to contact
  • Opportunities:
    • Visually, the Business+ package appears to have less features than Pro so my eye is naturally drawn to Pro
    • No “Recommended” package tag
    • The package descriptions feel too generic
    • Why is the CTA for Pro & Business+ “Get Started”? Shouldn’t it be “Purchase”?
Breakdown DateMarch 1, 2022
CompanySlack
Company CategoryProduct-led growth
Customer TypeProsumer
Business ModelFreemium
Pricing StrategyVariable
Pricing StructureFree, Good, Better, Best
# of Packages4
% Difference (Good -> Better)87%
Best PracticesBelow the fold: Package comparison, FAQ, social proof, secondary CTA to contact
Rating6.8 parrots