How Retool creates pricing complexity for self-hosted and cloud prosumer market

About Retool

Retool helps build internal tools by connecting to backend APIs.

Pricing Page Breakdown

  • I really liked this page until I saw the Cloud / Self-hosted toggle
    • I wonder if it’s really necessary to show the self-hosted on the pricing page?
  • Solid value-based pricing strategy where each package is built for a clear market segment
  • Visually the free package has more features listed than Team and the same amount as business, which makes the free package seem more valuable
  • Customized CTAs for each package is a really nice touch
  • Pushing the detailed feature comparison to the “Compare features” section keeps the features listed in the Free, Good, Better, Best view easily digestible
Breakdown DateJanuary 28, 2022
CompanyRetool
Company CategoryProduct-led growth
Customer TypeProsumer
Business ModelFreemium
Pricing StrategyValue-based
Pricing StructureFree, Good, Better, Best for cloud
Also have a Free, Better, Best self-hosted option
# of Plans7
% Difference (Good -> Better) for cloud hosted400%
Best PracticesCustomized CTAs for each package is a really nice touch
Rating6.5 parrots