How Clio prices for the prosumer market

About Clio

Clio is case management software for lawyers.

Pricing Page Breakdown

  • What I like:
    • Popular tag
    • Feature comparison, FAQ and social proof below the fold
  • Opportunities:
    • Visually there is not a difference in feature counts between EasyStart, Essentials and Advanced so I don’t think I’m getting more for the higher price
    • The different shaded blue boxes are distracting
      • I initially thought I had accidentally highlighted the Complete back with my cursor
      • Not the best first thought when I’m reviewing a pricing page
    • The bundle and save 15% tag got me confused about what Clio Grow was
      • I soon found it was an add on and not a separate package
    • Why can’t I start a trial of Complete?
    • Big price jump between EasyStart and Essentials
      • It’s not super clear if the value is there to justify the price increase
    • Why do I need EasyStart if I’m starting a trial?
      • I’d just get rid of this package and stick with a proper Good, Better, Best layout
Breakdown DateMay 2, 2022
CompanyClio
Company CategoryProduct-led growth
Customer TypeProsumer
Business ModelFree trial
Pricing StrategyValue-based
Pricing StructureGood, Better, Best, Enterprise
# of Packages4
% Difference (Good -> Better)77%
% Difference (Better -> Best)43%
% Difference (Best-> Enterprise)30%
Best PracticesPopular tag
Feature comparison, FAQ and social proof below the fold
Rating2.3 parrots